How It Works

PICK YOUR PIECE

Select any clothing and accessories you would like to have made and add them to your cart! Please note that all items on the website are listed at a base price and there is a charge for every additional feature you choose, including larger sizes, chin straps, leg snaps etc and each will listed below each item in your cart and on your invoice. Once you've chosen the size and any additional features you would like, you will be presented with two options:

1. MAKER'S PICK

You select the theme and state the main colours + fabrics you would prefer, send us as much or as little detail as you want, then you leave the rest of the design decisions to us. And, unless I feel that I am unable to fulfill your order as prescribed in your brief, you will not be consulted until your order is ready.  

Check out the RAPT+HELD Fabric Gallery to see what's available.

2. CHOOSE YOUR OWN FABRICS*

We work together to create a piece that is perfect for your child!

Feel free to include any additional information in the notes area provided and we will be in contact.

*this option is an additional $5 to $10 per item. While I will do my best to accommodate your specific requests, fabrics are subject to availability.

CONFIRMATION + CONSULTATION

Once you have made your purchase, you will receive an email confirmation. If you have any questions or concerns about your order or the options you have selected, please feel free to get in touch via email within 48 hours of placing your order so we can make sure you are confident that your order is correct. Please note when choosing sizes and planning your order, that postage times are unpredictable and my current turnaround time for production is 2-4 weeks.

If you have opted for CHOOSE YOUR OWN FABRICS, we will then have a consultation via email to confirm fabric selections as well as their layout and the design of your garment(s). If your customizations require further payment at this point, your order will be updated and an invoice will be emailed to you.

Once your invoice is paid in full, the sewing begins!

 

WAIT... AS PATIENTLY AS YOU CAN

Soon enough your order will be sent and happy mail will be on its way!

Thank you for supporting RAPT+HELD!